Scheduling

Online scheduling

Online scheduling is a simple way accept online appointment bookings 24/7. You can efficiently manage appointments from desktop, tablets and mobile, and you can choose to automatically or manually approve bookings.

With our online scheduling feature, you can:

• Customize the booking wizard content and design
• Add an unlimited number of staff members, services, clients and bookings
• Add multiple languages and currencies
• Embed the booking wizard on any external platform (e.g. GoogleMyBusiness or Facebook Business Page)

Calendar

Included in the online scheduling feature is a calendar that conveniently provides your small business and customers with a clear overview of available appointment times, and allows you to easily manage your staff members schedules from the backend.

With our calendar feature, you can:

• Block off time slots when you are busy
• Filter to view specific staff members or services
• Synchronize bookings with your personal calendar

Automatic notifications and reminders

Automatic notifications and reminders are also included in online scheduling, and this feature allows you to simply reduce the number of appointments missed and increase your conversion rate. Reminders can be sent via email and SMS.

With our automatic notifications and reminders feature, you can send the following:

• Approved appointment
• Rejected appointment
• Cancelled appointment
• Pending appointment (sent when manual approval is enabled)
• Rescheduled appointment
• Missed appointment (sent to no-shows)
• Follow-up (e.g. encourage customer to book again)